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4 thoughts on ““It’s very difficult to design something for someone if you have no einfühlungsvermögen.” ~Stewart Butterfield”

  1. Great post. Mind-blowing that Truebeam seems to see hospital techs and not the patient as the “end-user” (ouch).
    On the Empathy thing I saw some hope last week, or at least an awareness of the issue. At our day-long new employee orientation at Baystate Health (operator of Baystate Med Center) empathy and ‘compassionate care’ was the primary topic and all 100+ of us watched this video by the Cleveland Clinic – https://www.youtube.com/watch?v=cDDWvj_q-o8 – in rapt silence and with a lump in the throat. The opening quote from Thoreau: “Could a greater miracle take place than for us to look through each other’s eyes for an instant?”
    Thanks for helping us see this ordeal through your eyes.

    1. Thanks for sharing both the blog and the video link. I believe we teach or PT students what empathy is, but I may just incorporate these into my teaching In the future.

  2. Thank you for sharing this information and your story through the blog. Your story really strikes a chord with me: I am working on my doctorate and am writing my dissertation on the facilitation of empathy in occupational therapy students. There are healthcare workers out there who are empathetic as well as competent; I hope you come across a whole lot of them going forward.

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